At 888cx, protecting the personal data of every Pakistani player on our platform is a core operational obligation — not a legal formality. This Privacy Policy explains in clear, accessible English exactly what personal data 888cx collects from you, why we collect it, how we use and store it, who we may share it with, and what rights you hold over your own information. We encourage every 888cx account holder to read this document fully before using any 888cx service.
These six cards summarise 888cx's core privacy commitments. They complement — but do not replace — the full Privacy Policy below, which all 888cx users are required to read.
888cx collects personal data strictly to the minimum required for account operation, regulatory compliance, and service delivery. We do not collect data that serves no legitimate operational or legal purpose on the 888cx platform.
All personal data stored by 888cx is protected using 256-bit AES encryption at rest and TLS 1.3 encryption in transit. Payment data processed through 888cx is handled under PCI DSS standards. Your CNIC and KYC documents are stored on isolated, access-controlled servers.
888cx does not sell, rent, or trade your personal data to third-party marketers, data brokers, or commercial advertising networks. Any sharing of data with third parties is strictly limited to the categories and purposes described in this Privacy Policy.
888cx account holders have the right to access, correct, export, and in certain circumstances delete their personal data. You may exercise these rights at any time by contacting 888cx at [email protected]. Requests are processed within 30 days of receipt.
888cx retains personal data only for as long as required to fulfil the purposes for which it was collected, or as mandated by applicable legal and regulatory retention obligations. Account data is retained for a minimum of 5 years following account closure to comply with AML regulations.
In the event of a data security breach affecting 888cx user data, affected account holders will be notified promptly with details of the breach, the data affected, and the steps taken to mitigate the impact. 888cx maintains an active incident response programme.
For the purposes of this Privacy Policy, the data controller is 888cx, operating the online gaming and sports betting platform accessible at https://888cx.biz. All decisions regarding the collection, use, processing, and retention of personal data relating to 888cx users are made by or under the authority of 888cx.
888cx is committed to processing personal data of Pakistani players and all other users in a manner that is lawful, fair, transparent, and consistent with the regulatory obligations applicable to an internationally licensed online gaming operator. This Privacy Policy is incorporated into and forms part of the 888cx Terms and Conditions.
If you have any questions about how 888cx processes your personal data — or wish to exercise any of the rights described in this Policy — you may contact our data team at [email protected].
888cx collects the following categories of personal data in connection with the operation of the platform and the provision of services to account holders:
| Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, gender, nationality | Registration & KYC verification |
| Contact Data | Email address, Pakistani mobile number, residential address | Registration & account management |
| Financial Data | JazzCash / EasyPaisa account references, bank account details (for withdrawals), transaction history | Deposit & withdrawal processing |
| Technical Data | IP address, device identifiers, browser type, operating system, session timestamps | Platform access & security |
| Usage Data | Games played, bets placed, session durations, pages visited, features used | Ongoing platform use |
| KYC Documents | Scanned CNIC copies, proof of address documents, selfie verification images | Identity verification process |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support interactions |
| Responsible Gaming Data | Self-exclusion status, limit settings, cooling-off periods, problem gambling flags | Responsible gaming tool use |
888cx collects personal data through the following mechanisms:
888cx processes your personal data only where a lawful basis exists. The legal bases relied upon by 888cx are as follows:
888cx uses the personal data it collects for the following specific purposes:
6.1 888cx does not sell or rent your personal data to any third party for their independent commercial use. Personal data is shared only in the following circumstances and only to the extent necessary for the stated purpose:
7.1 888cx operates as an internationally licensed gaming platform. As a result, your personal data may be processed in countries outside of Pakistan, including the jurisdiction in which 888cx holds its gaming licence, as well as locations where our third-party service providers (including game studios and payment processors) maintain infrastructure.
7.2 Where personal data is transferred internationally, 888cx takes steps to ensure that appropriate safeguards are in place to protect your data to a standard consistent with internationally recognised data protection principles. These safeguards may include contractual data processing agreements incorporating internationally recognised standard contractual clauses.
7.3 By registering an 888cx account and accepting these Terms, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Pakistan as described in this section.
8.1 888cx retains personal data for different periods depending on the category of data and the purpose for which it was collected. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.
9.1 What Are Cookies. Cookies are small text files placed on your device when you access the 888cx platform. 888cx uses cookies and similar tracking technologies to operate essential platform functions, remember your login session, maintain your preferences, and analyse how Pakistani players use the platform.
9.2 Types of Cookies Used. 888cx uses the following categories of cookies:
9.3 Cookie Management. You may control non-essential cookies through your browser settings. Disabling functional or analytical cookies will not prevent you from using the 888cx platform, but may affect the personalisation of your experience. Disabling essential cookies will prevent correct platform operation.
As an 888cx account holder, you hold the following rights in relation to your personal data. To exercise any of these rights, submit a written request to [email protected] with your account identifier. 888cx will respond within 30 days of receiving a valid request.
11.1 888cx implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
11.2 Notwithstanding the security measures implemented by 888cx, no internet-based transmission or storage system is guaranteed to be 100% secure. You are responsible for maintaining the security of your own 888cx account credentials, including your password and any 2FA codes.
12.1 The 888cx platform is strictly restricted to persons aged 21 years and above. 888cx does not knowingly collect personal data from any person under the age of 21, and any account identified as belonging to a minor will be immediately closed.
12.2 As part of our KYC process, every 888cx account holder is required to provide proof of age via a valid Pakistani CNIC or equivalent government-issued identification. This verification is completed before any withdrawal is permitted and may be required before certain deposit thresholds are crossed.
12.3 888cx encourages parents and guardians to take active steps to prevent minors from accessing online gaming platforms. This includes use of parental control software, keeping 888cx login credentials private, and reporting any suspected underage access to [email protected] immediately.
13.1 888cx may send promotional emails, SMS messages, and in-platform notifications to account holders regarding bonuses, new games, PSL betting promotions, seasonal offers, and other 888cx services — subject to your consent preferences.
13.2 Marketing communications from 888cx will only be sent to you if you have provided explicit consent during registration or have subsequently opted in via account settings. If you initially consented and subsequently wish to withdraw that consent, you may do so at any time by:
13.3 Please note that transactional communications — including deposit confirmations, withdrawal notifications, account security alerts, KYC requests, and responsible gaming notices — are not marketing communications and will continue to be sent regardless of your marketing consent status, as they are necessary for the operation of your 888cx account.
13.4 888cx does not share your contact data with third-party advertisers or marketing companies for their independent marketing activities.
14.1 888cx reserves the right to update, revise, or replace this Privacy Policy at any time. The revised Policy will be posted on the 888cx website with an updated "Effective Date" at the top of the document. It is your responsibility as an 888cx account holder to review this Policy periodically.
14.2 Where changes to this Privacy Policy are material — meaning they significantly affect your rights or the way 888cx processes your data — 888cx will provide advance notice of such changes to registered account holders via the registered email address or via an in-platform notification, with a minimum notice period of 14 days before the changes take effect.
14.3 Your continued use of the 888cx platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of and agreement to the changes. If you do not accept the revised Privacy Policy, you should cease use of the platform and contact 888cx at [email protected] to request account closure.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 888cx processes your personal data, you are encouraged to reach out to the 888cx team at any time:
888cx commits to acknowledging all privacy-related communications within 5 business days and to providing a substantive response to data subject rights requests within 30 calendar days. Where a request is complex or involves large volumes of data, we may extend this period by up to an additional 30 days, with notice provided to you of the extension and the reason for it.
Every 888cx account holder holds these data protection rights. To exercise any right, send a written request to [email protected] with your account identifier. Responses within 30 days.
Request a copy of all personal data 888cx holds about you, along with a clear explanation of how each category of data is used and processed on the platform.
Request correction of any inaccurate or incomplete personal data held on your 888cx account. Certain corrections may require fresh KYC documentation for verification purposes.
Request deletion of your personal data where no legitimate legal or regulatory ground for continued retention exists. Note: AML regulations require 888cx to retain certain records for a minimum of 5 years.
Receive a structured, machine-readable export of the personal data you provided to 888cx — including account details, transaction history, and betting records — to transfer to another service.
Object to 888cx processing your personal data for direct marketing at any time — with immediate effect. You may also object to processing based on legitimate interests, subject to 888cx's overriding grounds.
Request that 888cx restrict processing of your data while a dispute or rights request is pending — meaning 888cx may only store the data and cannot use it for other purposes during the restriction period.
Play cricket betting, live casino, slots, and crash games at 888cx — with full confidence that your personal data is handled with the security and transparency it deserves.
21+ only. Gambling involves financial risk. Please play responsibly. Use of the 888cx platform constitutes acceptance of this Privacy Policy.